Important Information
Caoga Motor and Caoga Household are products administered by J.F. Dunne Insurances Ltd. As a valued client or potential client of J.F. Dunne Insurances Ltd., we would like to inform you of some important information regarding our Brokerage.
Terms of Business
Regulation
J.F. Dunne Insurances Ltd. is an independent Insurance Broker regulated by the Financial Regulator pursuant to the Insurance Act 2000 to provide insurance services. J.F. Dunne Insurances Ltd. is also a member of the Irish Brokers Association.
Services
J.F. Dunne Insurances Ltd. is in a position to place your business with leading insurers and other financial institutions, where relevant. J.F. Dunne Insurances Ltd. does not have any ‘tied’ relationship with any institution that would compromise our ability to offer you independent advice and choice. J.F. Dunne Insurances Ltd. arranges and provides advice in relation to all classes of non-life insurance (Motor, Liability, Marine, Property, etc.).
Remuneration
J.F. Dunne Insurances Ltd. is remunerated through a commission from the Insurance Companies with whom the insurance contract is placed. J.F. Dunne Insurances Ltd. may also apply an administration charge up to a maximum of €35 on policies where the premium is under €350 per annum but not in excess of 15% of the actual premium charged by the insurance company where the premium is over €350 per annum.
Conflict of Interest
It is our policy to avoid any conflict of interest, but in the event that any conflict of interest does arise, J.F. Dunne Insurances Ltd. will notify you in writing as soon as possible.
Client Default
In the event of a default by the client, J.F. Dunne Insurances Ltd. will issue a letter, by registered post, giving seven days notice of cancellation of a policy. In the event that no remedy to the default is achieved within that seven day period, the policy will be cancelled and a time on risk charge will apply.
Rebates
In the event of cancellation, the full rebate due back from the insurance company will be refunded to our client. No rebate will be due on a cancelled policy or deleted vehicle where a claim has occurred in that policy year. The Benefits section of the Bus & Coach Policy does not attract any refund in the event of suspension, up to 80% of the benefit is refundable in the event of cancellation. There is no refund given on Administration charges or on the Car Breakdown Recovery Service
Complaints
If you are unhappy for any reason with the service you have received, please address your concerns to:
Mr. Carlos Dunne, J.F. Dunne Insurances Ltd., Embassy Office Park, Kill, Co. Kildare.If satisfaction is not reached thereafter regarding the complaint, contact may be made with any of the following:
t: 045 878500 f: 045 876151 e: insure@jfd.ie
- The IBA, 87 Merrion Square, Dublin 2
www.irishbrokers.com - The Financial Regulator, PO Box 9138, College Green, Dublin 2
www.financialregulator.ie - Financial Services Ombusman's Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2
www.financialombudsman.ie
Investor Compensation Company Ltd. (ICCL)
This firm is a member of the investor compensation scheme established under the Investor Compensation Act, 1998. This legislation provides for the establishment of a compensation scheme and for the payment, in certain circumstances, of compensation to clients of firms covered by the Act. However, you should be aware that a right to compensation will only arise where money or investment instruments held by this firm on your behalf cannot be returned either for the time being or in the foreseeable future, and where the client falls within the definition of eligible investor as contained in that Act. The amount of compensation payable to investors under a claim is limited to 90% of the amount lost, subject to a maximum payout of €20,000
If you have any query or concern with regard to any part of the above, please do not hesitate to contact us.
List of agencies held
- Chartis Insurance Ireland Limited
- Ecclesiastical Insurance Office plc.
- Allianz Corporate Ireland plc.
- First Ireland Risk Management
- Allianz Ireland plc.
- FBD Insurance Brokers Ltd.
- Aquabroker Ltd.
- Hibernian General Insurance Ltd.
- AXA Insurance Ltd.
- BHP Insurance Ltd.
- Hooper Dolan Ltd.
- Broker Support Services
- Jardine Lloyd Thompson Ireland Ltd.
- Coyle Hamilton Corporate Broking
- O'Driscoll O'Neill Ltd.
- Eagle Star Insurance Co (Ireland) Ltd.
- Royal & Sun Alliance Insurance Ltd.
- Quinn Direct Insurance Ltd.
- St. Paul Ireland Insurance
Distance Sales
Supplier/Product Information - J.F. Dunne Insurances Ltd.
Supplier
J.F. Dunne Insurances Ltd. has its registered office at Block 1, Embassy Office Park, Kill, Co. Kildare. It is registered in the Companies' Registration Office under Company No. 146126. J.F. Dunne Insurances Ltd. are in a position to place your business with leading insurers and other financial institutions, where relevant. J.F. Dunne Insurances Ltd. is an independent Insurance Broker with Authorised Advisor status regulated by the Financial Regulator. Codes of conduct are imposed by the Financial Regulator and can be accessed on its website at www.financialregulator.ie.
J.F. Dunne Insurances Ltd. is a member of the investor compensation scheme established under the Investor Compensation Act, 1998. This legislation provides for the establishment of a compensation scheme and to the payment, in certain circumstances, of compensation to clients of firms covered by the Act. However, you should be aware that a right to compensation will only arise where money or investment instruments held by this firm on your behalf cannot be returned either for the time being or in the foreseeable future, and where the client falls within the definition of eligible investor as contained in that Act. In the event that a right to compensation is established, the amount payable is the lesser of 90 per cent of your loss which is recognised as being eligible for compensation of €20,000.
In addition to the Compensation available under the Investor Compensation Act, 1998, J.F. Dunne Insurances Ltd. is bonded through its membership of the IBA for €200,000 with an inner limit of €65,000.
Supplier's Price
The price payable to J.F. Dunne Insurances Ltd. for insurance is the premium (including applicable government levies and premium taxes). This premium, the rate at which any applicable government levies and/or premium taxes are applied, the payment options, any service charge applicable to credit payments, any claims or convictions loadings (where applicable) and any optional covers included are separately specified by J.F. Dunne Insurances Ltd. Acceptable payment methods are cheque, bank draft, postal order, credit card, debit card or cash.
Quotations
Quotations provided by J.F. Dunne Insurances are valid for a period of 30 days only.
Right of withdrawal
A consumer (as defined in the legislation) has the right to withdraw from any J.F. Dunne Insurances Ltd. policy:
- within 14 days of the later of the inception date of cover, or of the date on which the consumer receives the policy Schedule; or
- before the period of cover has expired, if the consumer is proposing for a short term event policy of insurance of less than 14 days duration.
A short term event policy will be fully performed and the right of withdrawal will accordingly cease once the period of cover has expired, even if that occurs before the expiry of the 14 day withdrawal period that would otherwise apply. The right of withdrawal may be exercised by notice in writing, quoting the policy number. Should this right be exercised, J.F. Dunne Insurances Ltd. will refund the paid premium and cover will be withdrawn from the proposed inception date. If the cover is motor insurance, the premium cannot be refunded until the Certificate of Motor Insurance and Disc has been returned to J.F. Dunne Insurances Ltd. In this case, a charge may be made for the period between the inception date and the date of return of the Certificate and Disc.
Main characteristics of the policy
The main characteristics of your (the consumer's) insurance policy are as set out in your policy document. These documents are available for you to download here:
Period of insurance
The period of insurance in respect of any policy held with J.F. Dunne Insurances Ltd. will be the period specified by J.F. Dunne Insurances Ltd. as such in the Policy Schedule/Renewal notice.
Default
Non-payment of premium or part thereof or breach of certain conditions of a J.F. Dunne Insurances Ltd. policy may lead to the policy being revoked or cancelled. Reference should be made to the policy document for the precise terms in respect of a particular case.
Cancellation
In the majority of cases, both the insured and J.F. Dunne Insurances Ltd. are entitled to cancel the policy by notice in writing. Certain policies are, however, non-cancellable and reference should always be made to the applicable J.F. Dunne Insurances Ltd. policy for the precise terms applicable to the particular case.
Governing law
The laws of Ireland will apply to any J.F. Dunne Insurances Ltd. policy and the Irish courts will have jurisdiction to hear any dispute regarding it, unless otherwise stated on the J.F. Dunne Insurances Ltd. proposal form or policy terms and conditions.
Language
A J.F. Dunne Insurances Ltd. policy, and all communications in respect of the policy, will be in English.
Complaints
J.F. Dunne Insurances Ltd. aims to provide a quality service. Any enquiry or complaint should be forwarded, with your policy/quote number and details, to John Dunne, Managing Director, J.F. Dunne Insurances Ltd., Embassy Office Park, Kill, Co. Kildare.